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Shipping/Delivery

Shipping

We can't wait for you to receive your That Eco Lifestyle goodies! At this time we only have products available for Pre-Orders. All Pre-Orders have an estimated dispatch date of June 30th, 2021. Note-These are estimated dates and cannot be guaranteed.

Once your order is placed with us you will receive an automated email confirming your order. Once your order has been dispatched at the estimated time you will receive a shipping confirmation email.

Shipping within Australia (Domestic)

-Free Shipping - for orders over $100.00 within Australia

Standard Shipping - We offer a $10.00 flat rate for standard shipping within Australia

Express Shipping - Is a weight calculated rate of $15.00-$20.00 within Australia

 

Shipping Times (Australia Post Domestic)

Australia Post Standard (2-6 business days with tracking)

Australia Post Express (1-3 business days with tracking)

Shipping Information-

-That Eco Lifestyle ships with Australia Post. You will receive email and text updates on your parcels progress and tracking details. Please allow 24-48 hours for this.

-Our shipping service requires a signature on delivery. We do not take responsibility for packages being returned to us due to a customer not collecting their parcels. That Eco Lifestyle is not liable for incorrect shipping information being provided to us by the customer and if this address is not correct we are not legally required to refund you.

-Any unclaimed or undeliverable parcels that are returned back to us will be shipped back at the customers expense.

-We do not ship to PO Boxes outside of Australia

 

International Shipping (New Zealand and all other Countries)

Shipping Times - (Standard International 6-14 business days)

International Shipping Information - International Shipping prices are calculated on Country Zone and weight. You will receive an email with your tracking number and package progress updates.

Custom Import and Duty Taxes - Please note that all international orders are subject to import/custom charges. The receiver/customer is liable for these expenses. All prices online do not include any of these custom clearance fees. That Eco Lifestyle is not responsible for any of these extra charges. That Eco Lifestyle is not responsible for any shipping delays due to customs clearance. If a customer chooses to reject or refuse a delivery due to import charges a 25.00 return fee with incur on the customers account.