We would love to hear from you and help you resolve any issues
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That Eco Lifestyle does not cancel/refund orders for change of mind. We do not offer free glass replacements for breakages by fault of customer. Please refer to our caring for you products page as well on how to care for your bamboo lid on our Smoothie Tumbler (as it is a naturally made product)
Please refer to our caring for your products page for our totes as this is a naturally made product and can shrink when not washed correctly.
If you would like to return your order for any reason. The products must be unused, unwashed and in their original packaging. Please email us at for returns.